Page 23 - 인천국제공항 4단계 건설사업 건설지 [브랜드북 영문]

World’s first

airport to achieve

ACI Customer

Experience

Certification at

highest level for

three consecutive

years

Incheon Airport has been awarded the highest level (level

5) of the ACI Customer Experience Certification for three
consecutive years, in 2022, 2023, and 2024. Incheon Airport
is the first airport globally to achieve re-certification at level 5.
Recognized as a level 5 airport for three years through rigorous

assessments and evaluations, Incheon Airport has proven
itself as a world-leading airport that delivers a differentiated
customer experience.

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